Privacy Policy

Xchatta Privacy Policy

Effective Date: January 1, 2024,

Welcome to Xchatta, a social platform owned and operated by Commerja-X Platforms, Inc. This Privacy Policy outlines how we collect, use, share, retain, and transfer your information when you use our products and services. By accessing or using Xchatta, you agree to the terms outlined in this Privacy Policy.

Information We Collect

a. Information You Provide:

When you sign up for Xchatta, we collect information such as your email address or phone number.

Your activity on our platform, including posts, comments, audio, and other content you create.

Messages you send and receive, subject to applicable law.

Information about your friends, followers, groups, and other connections on Xchatta. Contact information from your device's address book if you choose to upload or import it.

b. Device Information:

Information about the device you use to access Xchatta, including device type, operating system, and identifiers.

Signals from your device, GPS location, and information about your network connection.

c. Information from Partners:

Information from third parties, such as websites visited, apps used, and purchases made off our platform.

Demographic information, like education level, shared with us by partners.

Information Usage

a. Security:

We collect information to monitor and prevent attempted attacks on our systems and ensure the security of our platform.

b. Safety and Integrity:

Information is used to enforce our policies, remove content that violates terms, and collaborate with law enforcement when necessary.

c. Advertising:

 We may use your information to display relevant ads and measure ad performance, even on external apps or websites.

d. Performance:

Information is utilized to measure the performance of our products, identify and address issues, and optimize user experiences.

 Information You Provide

a. Creation of Account:

 When you create a Xchatta account, we collect necessary information like email address, phone number, and password.

b. Audio Content:

 Users creating audio content consent to the collection of this content, which is made available to the audience.

c. Camera Feature:

 Information collected from the camera feature is used for effects, masks, filters, and avatars, ensuring privacy is maintained.

Information Sharing

a. Friends, Followers, and Connections:

 Information about your connections on Xchatta is collected to enhance social interactions on our platform.

b. Partnerships:

 We receive information from partners to improve user experiences and provide personalized content.

 Privacy Controls

 User Control: Users can manage the information we collect about them through the Privacy Center on Xchatta.

 Products Covered

 Xchatta Products:

This policy covers all Commerja-X Products, including Xchatta, Messenger, Xchatta Portal products, Marketplace, Shops, Spark AR, and more.

Sharing Information with Partners and Third Parties

We share information with partners, vendors, and service providers to measure ad performance, provide analytics, and enhance business services. Communication with users includes messages about Products, marketing communications, and research participation requests.

Security and Safety Measures

We utilize collected information to promote safety, security, and integrity on our platform. Measures include investigating suspicious activity, detecting and preventing harmful behavior, and addressing violations of our terms or policies.

Research and Innovation for Social Good

We engage in research and innovation to contribute to social good, advance technology, and improve safety and well-being globally. Examples include analyzing data during crises and collaborating with researchers on topics like AI and machine learning.

Using Information Across Products and Devices

We use information across your accounts to personalize ads, measure ad performance, and provide more personalized features and suggestions. Cross-device information helps deliver a seamless and personalized experience.

Manual Review

Manual review is employed to promote safety, security, and integrity. Reviewers, meeting privacy and security standards, assist in content moderation, helping detect violations and improve automatic processing.

Scope of This Policy

This policy covers all Commerja-X Products, including Xchatta, Messenger, and various other offerings. Some Products may have supplemental privacy policies providing additional details.

How to Personalize Your Xchatta Feed

Your Xchatta Feed is personalized based on various signals, including friend interactions, group affiliations, topic engagement, and location-related information.

Your Activity on Our Products

We use your activity on Xchatta to provide personalized content and ads. Additionally, information from third-party websites and apps may be utilized based on your settings.

Other Device Signals and IP Address

We receive device signals and IP addresses to estimate your general location, provide personalized ads, and enhance security measures.

Providing Measurement, Analytics, and Business Services Our Products support businesses by providing measurement, analytics, and other services to understand product performance and user interactions.

Communication with Users

We communicate with users through various channels, including email, marketing communications, and customer support interactions. Your interaction with our messages helps us improve communication effectiveness.

What Happens If You Don't Provide Certain Information

Certain information, such as email addresses or phone numbers, is essential for creating an account. Opting out of adding Xchatta friends may limit the content displayed on your Xchatta Feed.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Users will be notified of significant changes, and the latest version will be available on our platform.

Certainly, I can help you draft a privacy policy for Xchatta, a social platform owned by

Commerja-X. Below is a sample privacy policy. Please note that this is a template and may need to be customized based on the specific features and functionalities of Xchatta.

It's always a good idea to consult with legal professionals to ensure compliance with applicable laws and regulations.

understand how we collect, use, share, and safeguard your personal information when you use our products and services.

Sharing Your Information

Your information may be shared in various ways:

On Xchatta Products:

Your interactions, content, and activity can be visible to others based on your privacy settings.

With Integrated Partners:

If you connect with third-party services through our products, they may receive information about you.

With Service Providers: We share information with service providers who assist us in offering and improving our products.

Your Privacy Choices

Choose your audience settings: You can control who sees your content by setting audience preferences.

Manage integrated partner access: Review and manage the information shared with integrated partners through your account settings.

Update privacy settings: Periodically review and update your privacy settings to ensure they align with your preferences.

Advertisers and Analytics

We share certain information with advertisers, analytics providers, and other partners to support our advertising efforts and improve our products. However, we never sell your information.

Cross-Commerja-X Company Sharing

We may share information across Commerja-X Companies, including WhatsApp, to enhance safety, security, and integrity, personalize content, develop features, and understand user interactions.

Managing Your Information

 You have the right to:

View and Download Information: Access your information and download it.

Privacy Settings: Use privacy settings to manage your preferences.

Delete Information: Delete specific information or your entire account.

Advertisements

We may advertise our products on non-Xchatta platforms. You can manage tailored ads hrough cookie-based and mobile phone-based opt-outs.

Information Portability and Deletion

You can port your information in certain cases, and we provide tools for information deletion. Account deletion takes up to 90 days, with an additional 90 days for removal from backups.

Data Retention

We retain information as long as necessary to provide services, comply with legal obligations, and protect interests. Information may be preserved for extended periods under specific circumstances.

Information Transfer

To operate globally, we transfer information internally and externally, following international regulations and appropriate safeguards.

Legal Requests and Compliance

We respond to legal requests, comply with applicable laws, and preserve information to prevent harm or address security issues.

Contact Information

If you have questions about this Privacy Policy, please contact us at [Insert Contact Information]. In some jurisdictions, you may contact the Data Protection Officer or local Data Protection Authority.

Unauthorized Use of Our Products

Example Scenario

If you unlawfully collect and use Xchatta user data, we may share your information to defend ourselves against claims or in litigation.

Violations of Our Terms and Policies

Example Scenario

If you post threatening or harmful content, we may share your information across the Commerja-X Companies to protect ourselves and others. This can include blocking your access to certain features or disabling your account across the Commerja-X Companies.

Examples of Information Preservation

Responding to Legal Requests

For instance, we might preserve your information after you delete your account when we receive a valid legal request, such as a preservation order or search warrant, related to your account.

Compliance with Applicable Law

We preserve certain information about purchases or transactions associated with an account, in line with Commerja-X’s accounting obligations.

Safety, Security, and Integrity Purposes

For instance, if we disable an account for violating our terms or policies, we preserve information about that user to prevent them from opening a new account. We also preserve account information in the review of suspicious activities, including those related to financial products.

Litigation

We may preserve your information when necessary for reasons related to a legal claim or complaint. For example, we may be required to defend ourselves in legal proceedings related to your information.

Policy Change Notifications

We'll notify you before making material changes to this Policy. You’ll have the opportunity to review the revised Policy before choosing to continue using our Products.

Privacy Notice for United States Residents

Learn more about the consumer privacy rights available to you by reviewing the United States Regional Privacy Notice.

Why and How We Process Your Information

Personalizing Commerja-X Products (Other than Ads)

Our systems process information to assess and understand your interests, providing personalized experiences across Commerja-X Products. This includes personalizing features, content, and making suggestions based on your activities. Learn more about how we use information to personalize your experience.

Providing Ads on Commerja-X Products

 Our systems process limited categories of information to provide you with ads on Commerja-X Products. This includes age, gender, location information, and device characteristics.

Providing and Improving Our Commerja-X Products

We collect, store, and process information to create and maintain accounts, provide features, messaging services, and advertising products, and to understand and enable content creation and analytics. Learn more about how we process your information to provide and improve our Products.

Promoting Safety, Integrity, and Security

Verification and Activity

We employ automated processing and, at times, manual review to verify accounts, address policy violations, investigate suspicious activities, and combat harmful behavior.

Protection and Well-being

Our commitment extends to protecting the life, physical or mental health, well-being, and integrity of our users. We strive to prevent spam, security threats, and maintain the overall integrity of our platform.

Racial Bias and Disparities

We actively work to identify and combat disparities and racial bias against historically marginalized communities.

Content Moderation

We employ measures to detect, prevent, and combat unlawful behavior, including the review and, if necessary, removal of reported content.

Communication with Users

We use the information you provide to communicate with you, addressing productrelated matters, research, and updates on our terms and policies.

Transferring, Storing, or Processing Information Across

To provide seamless global services and improve our products, we may share information globally with partners, third parties, and service providers.

Processing Information Subject to Special Protections

If you choose to provide information with special protections, such as religious views or political affiliations, we collect, store, and process it with your explicit consent.

Sharing Information with Third Parties

We share your information with third parties only upon your request or when necessary to provide, personalize, and improve our products.

Providing Measurement, Analytics, and Business Services

We process information to provide insights, measurement reports, and aggregated user analytics to businesses and partners, contributing to the improvement of our products.

Sharing of Information Across Commerja-X Companies

To enhance user experience, we share information across Commerja-X Products for seamless interactions, content sharing, and engagement.

Business Intelligence and Analytics

We analyze user activities and interactions to validate metrics, inform product development, and fulfill reporting obligations.

Identifying You as a Xchatta User for Personalized Ads

When showing ads through Xchatta Audience Network on other apps, we process information to identify you as a user, personalizing the ads you see.

Providing Marketing Communications

Depending on your settings and applicable laws, we may share marketing communications with you via email or other channels.

Research and Innovation for Social Good

We conduct research and innovation to contribute to social welfare, public interest, health, and well-being, using information to create positive impacts.

Anonymizing Your Information

In some cases, we anonymize your information to provide and improve Xchatta Products, including ads.

Sharing Information for Legal Requests

We may share information with law enforcement and others in response to legal requests, to comply with applicable law, or to promote safety, security, and integrity.

Processing Information When the Law Requires It

We may access, preserve, and share your information as required by law or legal obligations, including valid legal requests or search warrants.

Commerja-Xdata

Information About Content

We collect information about the content itself, such as the location where a photo was taken or the date a file was created, to enhance user experiences on Xchatta.

Information About Messages

Details about the messages, including the type of message and the date and time it was sent, are gathered to facilitate communication and improve our messaging services.

Devices

Devices on Xchatta include computers, phones, hardware, connected TVs, Portal devices, and other web-connected devices. We ensure a seamless experience across various devices to enhance your interaction with the platform.

IP Address

Your IP address is a unique identifier assigned to your device, enabling communication over the internet. This is akin to a mailing address, ensuring your device can send and receive information on Xchatta.

Partners

Partners are individuals, businesses, organizations, or bodies utilizing Xchatta to advertise, market, or support their products and services. Our collaboration with partners enriches your experience on the platform.

Third Parties

Entities not part of the Commerja-X Companies are considered third parties. We work diligently to protect your information when shared with third parties, ensuring the same level of privacy and security.

Service Providers

Service providers, engaged by Commerja-X, assist in various capacities, from investigating suspicious activities to providing customer support. These entities contribute to the smooth functioning of Xchatta and adhere to our privacy standards.